Screen fades to black,then pops up saying not available contact the dealer. We had the system checked during the trip at the Lincoln dealer in Florida and they said everything is up to date but could not find a problem. I think 4 problems in 10,000 miles is ridiculous. A feature on MyFord Touch. The hardest part is making sure that you don't drop a screw behind the dash when you are re-assembling the dash.
Next I removed the cover to the fuse box under the glove compartment. Your system is connected via the Cloud — the internet accessible via the wireless phone network. Did your service guys come up with an answer? I had to keep working down and through the center console, eventually even moving the console back to access trim screws. When I hear of situations like yours, I wish that I could sit in the car with you and see what is happening. The screen went black last week. I noticed immediately any time that I try to play my music from my phone or listen to iheartradio and Pandora, from my phone, the music skips or pauses a lot. Then power the phone up, the vehicle up and after a few minutes, then try to reset the clock, the radio, etc.
Everything worked fine for 3 weeks then back to this. My Phone Bluetooth did not have to be re-installed. This has not been readily available in Europe, where Ford does not have a customer self-service portal and dealers are not always willing to tamper due to the very slow download times for the update and the low success rates causing total failure of the unit. I work with people every day with the Ford Sync system. John Hi, I have a 2011 Edge and have had problems with MyFordTouch screen going black and staying off for anywhere from 1-5 days before it will come back on. Turn your phone back on.
Your vehicle is equipped with one. I have an Iphone 6 plus and I have installed all current updates phone and sync. So press the button and say change something and the system will say change what? On the right side of the screen, touch the Delete tab. Do I ask the dealership to request the engineering review? If a particle of something i. I then did a system restart, still Audio Off and can not be turned on.
I have gone through all the write-ups. Use the steering wheel controls to access music? While driving there was a load popping noise through out the speakers and the screen on the radio went black. That system needed to reboot in a different location to be reset. If you have a MyFord Touch system, there was a software update in late 2013. After the 15 minutes, I reconnected the two black battery cables, started the truck and all is working fine. The software upgrade was purposefully made to work better with the new mapset. Changes in this new release from the previous 3.
Without doing anything it fixes itself as well as goes dead. Have a 2015 Ford Mustang EcoBoost. After a few minutes allowing it to reboot … does any image appear on the Touch Screen? After this sync thing started and I rebooted and all that I have not reconnected the phone as the Sync is largely inaccessible still. Since the MyFord Touch introduction in 2011, some Ford owners have experienced problems. I think more than likely, the most recent update killed that ability. Yes, liquid can cause issues with the screen. It goes black and restarts completely at random for no rhyme or reason.
Nothing happened and the check engine light was illuminated. Turn your phone back on. Stopping or interfering the process could totally throw the system out of whack. Before the phone allows the phone book to download, it will show a secondary screen asking for your permission. I looked to make sure my phone and the iOs version was compatible.
Got in my truck yesterday to take it to Auto Bell radio worked great. I would suspect that you might not have received a good presentation on how to use the Ford equipment. Worked fine a couple weeks then one morning I go to start my car, no sound from anything, warnings, door ajar, seatbelts, no audio at all. Is this considered a hard reset for my vehicle? I would recommend visiting a Ford service department… your year of vehicle has had the warranty on the Sync system extended for five years unlimited miles … you may even have some other issue that they could check by running a complete diagnostic. I have checked the website and I have the latest software upgrade. The Sync works flawlessly until I open the hood to check fluids etc.
To keep hearing how this is a computer in a car and blah, blah, blah is ridiculous! Yesterday, I was so frustrated with this problem that I just turned the radio off in disgust and rode in silence. Or, pair your iPhone but keep your Bluetooth turned off. Then search for or add new devices. The main issue for me was the price. Is there anything else we can do before taking the vehicle to the dealer where we will likely get charged an arm and a leg? What phone do you have? I went all weekend without an issue and then this morning on the way to work, I got the reboot again. The touch screen works fine. While searching for cause and solution, I came across this FordTechLane.