After driving for about 20 feet the van lost power, then engine was still on but the van would not move. I did not have to punch the gas to merge into traffic, it wasn't busy. It does not matter which gear it is in either. After driving for about 20 feet the van lost power, then engine was still on but the van would not move. I let go of the acceleration pedal , then went to accelerate again, I had no power.
Once off the road he checked all gears and nothing worked. Repair shop inspects the vehicle and found water intrusion to the powertrain control module pcm and the connector pins where short out. This should have been brought to our attention when we purchased the van from the ford dealership. This situation was very concerning because had I been performing another action like crossing a 4 lane highway, I could have easily been hit. I still owe 2 years of payments on this vehicle and can not afford to buy another vehicle. Complaint Number: 10475523 Incident Date: August 9, 2012 Date Added to File: September 16, 2012 Description of the Complaint: Stall engine with no power for forward or reverse.
Would not move in drive or reverse. He tried lower gears and he stepped on the gas several times. Can you give any other information such as others who my have also filed complaints similar to mine? A mechanic stated, the part was made of aluminum which could not withstand the pressure in which it was loaded. Without warning the transmission disengages and the car does not move forward. Still doesn't make this any better of a situation to be dealing with.
I am reporting this because I am concerned that the sudden loss of power could cause an accident and I want other mercury monterey owners to be aware of this possibility. Complaint Number: 10410647 Incident Date: July 2, 2011 Date Added to File: July 6, 2011 Description of the Complaint: As per your website defect investigations. Then told by ford motor that most charges won't be covered. Other manufactures offer 100k or ten year warranties, why can't ford? I looked it up with my vin number and I know there is a recall due to this problem. Complaint Number: 10354956 Incident Date: September 10, 2010 Date Added to File: September 10, 2010 Description of the Complaint: Transmission failure. Consequence Summary: In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury. The approximate failure mileage was 6,500.
The vehicle would not proceed under any power either forward or reverse. I called ford today with vin and they told me this vehicle has been fixed per safety recall 11s25 supplement 1. About an hour after getting home I had to go to the store I got into the van and started the engine the rpms went up to about 4k. Ford has known about this bad transmission for 5 years and nothing has been done. There are seven fords in our family and I have owned fords all my life.
Complaint Number: 10521141 Incident Date: May 16, 2012 Date Added to File: June 21, 2013 Description of the Complaint: I have owned the mercury montery for six years and have had nothing but problems. The vehicle was not repaired. The car engine just started racing with no warning, I took the cruise off and had lost all ability to move forward or reverse. I had been driving for approximately 2 hours. I put car into reverse and nothing happened. The local dealer towed in the van and had to replace the torque convertor.
I firmly believe that myself along with others with this same problem should be compensated by ford, they are clearly negligent in this situation. The vehicle before then showed no signs of transmission trouble. . Engine will then shut off leaving me without anyway to steer or brake! This to me now indicates that ford is well aware of the problem. Corrective Summary: Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. No warning or previous signs of ensuing failure.
Tell us what you think. They are saying 3500 + for replacement. Had to basically coast to get the van back home and the transmission light stayed on. The vehicle was towed to an authorized dealer where he was informed that the transmission needed to be replaced. As noted in other posts, my wife was traveling to work at 6:15 in the morning dark , heard a strange sound and immediately the cars systems all stopped and she struggled to get it to the side of the road. Every gear reverse, d, 3, 1 acts like it's in neutral. The ride is a bit unsettled, but handling is secure.